LAKE AREA TECHNICAL COLLEGE

Superior, comprehensive technical education that changes lives and launches careers.

Job Description

QUALIFICATIONS:

1. An associate degree in a business or finance-related field is preferred.
2. Previous financial and customer service experience.
3. An appropriate knowledge and background of office procedures.
4. Strong computer skills, including data entry, Excel, and Word processing.
5. Ability to work independently and prioritize time effectively.
6. The ability to read and interpret regulations. Enforce regulations as required.
7. Excellent organizational skills and an attention to detail.
8. Excellent people skills, including phone technique, with an affinity for helping students resolve financial situations. Must enjoy working as part of a team and assisting visitors, students, and staff.

REPORTS TO:  Finance Officer, Vice President

PERFORMANCE RESPONSIBILITIES:

1. Collect payment for student tuition & fees and the emergency loan fund.
2. Manage outstanding student account balances, ensuring timely communication with students regarding their accounts.
3. Initiate and monitor student accounts placed with external collections.
4. Establish and track payment plans for student account balances.
5. Distribute refund checks each semester.
6. Contact students with outstanding refund checks.
7. Oversee all campus parking initiatives, including managing parking permits and maintaining accurate parking records.
8. Coordinate the processing of parking tickets, violations, and appeals in accordance with college policies. 
9. Collect payment for parking violations.
10. Process student withdrawal forms.
11. Assist the business office as needed.
12. Support other student services offices as needed.
13. Other duties as assigned

TERMS OF EMPLOYMENT:

Twelve-month contract with salary and benefits set by the Watertown School Board.